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Saturday, 28 June 2014

INDIA- The Country of Emotions...!!!




I was at an Airport of one of the Metro Cities last week and I noticed the people at the Departure Terminal giving the farewell to their loved ones with teary eyes and lots of Emotions. In my opinion if you want to see the emotional side of the country, you should visit a Railway station or an Airport.
Luckily we are living into the Indian Culture where traditions, customs are given lots of importance, but the sad part is Dropping the guests or the family member to the Airport or the Railway Station to give him a farewell is also included in our tradition nowadays. A one single person who is been given the farewell is accompanied by some 20 odd people which is sometimes funny. Nevertheless, every person coming to the farewell is an income source for the Indian Railways and the Airport Authority of India, unless they do not take the Platform Tickets (If you know What I Mean).

If we notice, emotions also comes out when in a house, a daily soap is on. With the events happening in the #EktaKapoor’s Daily Soaps, I have seen many houses where the women shed tears. Same thing happens in the theatres, when in a love story, an actor or the actress dies or re unite or whatever. The scene in the film “Bhaag Milkha Bhag” where Farhan Akhtar runs without his pair of shoes and still wins the race, the scene in the film “3 Idiots”, when Aamir Khan delivers the Baby and the moment the baby starts crying after “All is Well” are examples of when the Audience is carried out by the emotions.

Another emotional moment the country saw when Mr. Narendra Modi, went upto his mother after resigning as a CM of Gujarat for taking charge as the PM of India. The amount of emotion was maximum when his mother fed him the food and he ate it with her hand.
Sports also bring emotions. The moment when MS Dhoni hit that winning shot in the 2011 Cricket World Cup, I remember myself hitting a punch into the air and almost in tears. This emotions create a feeling of pride. A moment I remember when I feel everybody became emotional was when Sachin Tendulkar gave his Farewell Speech, but each and every person was in tears at the moment when he for the last time went to the Wankhede’s Pitch and Kissed it (Even, I am getting emotional writing this Line).

The people of India gets emotional when a girl is abused brutally, they come on the streets and protest for the victim. But its pity that they are the only one who did not help the girl and his friend when they were needing the help.

In the influence of certain political parties, people sometimes call “Bandhs” in a place, which they say is in the interest of the people, but actually it is not. By creating “Bandhs”, the people are affected the most. But people do that, because of emotions and that’s the sad part.

Well, we saw how India is an emotional country, but I sometimes think, where those emotions go when we see an Orphan down on the streets or a really poor family wandering in the place for its home. I know people who on one hand protest for the bad things happening in the country, and harassing their parents on the other. I sometimes feel that if India is a country of Emotions, why is there a need of Orphanages and Old Age homes?

If there are emotions, why is a woman being abused in the country? The problems is, we do not have emotions for the things we do not like. Some people like their parents just for the sake of their wealth or whatever. I have come across many parents who are so much harassed by their wards. Why isn’t the same emotion for the parents, which we see into that woman who is abused? Aren’t we abusing our parents by harassing them? Theirs is lot more thinking required into this.

I hope all of us have same emotions for everybody, be it our belongings or others.

Wednesday, 11 June 2014

Three Friends...!!!



Once there lived a man in an Arab Dynasty who had three friends. He loved the first friend very much. He used to give anything the first friend wanted. Never said NO for anything to him. Always did whatever he told to him. For the second friend, the man loved him but less than the first one. Had respect for him. But he didn’t love his third friend much, didn’t obeyed him ever.  The friend loved him but the man never showed respect for his love.

Once the man was in some trouble and he was very much depressed by the matter. He had to face the king of the dynasty and so he needed help for the same. He approached his first friend whom he loved the most. He said to him “I have got a problem with the king and need some help of yours for the same matter.” The friend said a direct NO to the man. The man was shocked. He had never denied for anything to his friend but today when he needed him he denied. The friend said “What have u done for me so that I should do something for you????.” The man was depressed a lot.

He went to the second friend and ask for the help. The friend said that he will help him by coming till the gate of the king’s palace. After that he can’t come because he has the fear of the king.

At the end he went to the third friend. Seeing him nervous the friend asked about what was the matter. The man told him about his problem. The friend said that he will help him get out of the problem. The man had a sigh of relief. His problem was solved and the king did nothing to him. He apologized to the friend because he never loved his friend and at time of difficulty, he only came and solved his problem.

Same is the case in the life of the human. The first friend whom we love is the MONEY and Wealth. We always go after it. We always do what it make us do. But after death the money we earned, we had will be of no use.

The second friend is the Family. They will help us in the life till death. But after death they will just come up to our grave or Final Rights and return back.

The third and the final friend is “Amal Saaleh”, the Good Deeds. This is what we never love to do. But it is the only saviour in our Life. This helps us make happy. People always want to priorities Earning Money over Family and Good Deeds which is right but depending extensively only on it will not help. Proper balance has to be kept.

By doing good deeds, I do not mean to donate money or do spend time with the poor or something like that. Just define what a “good deed” according to you is and what gives you happiness and then go for it.

I do not talk about Life after Death like most of the Religion do, but I strongly believe that doing Good Deeds can make you happy.

Contributed by: Hozefa Malek


(Note: This article was also published in BADRE MUNEER, the worldwide magazine of Dawoodi Bohra)

Saturday, 10 May 2014

Making Other Happy, Being Happy.......

Shared By
TAIYAB KAPASI

It will take just 60 seconds to read this and change your thinking.. 

Two men, both seriously ill, occupied the same hospital room. One man was allowed to sit up in his bed for an hour each afternoon to help drain the fluid from his lungs. His bed was next to the room's only window. The other man had to spend all his time flat on his back. The men talked for hours on end. They spoke of their wives and families, their homes, their jobs, their involvement in the military service, where they had been on vacation.. Every afternoon, when the man in the bed by the window could sit up, he would pass the time by describing to his roommate all the things he could see outside the window. The man in the other bed began to live for those one hour periods where his world would be broadened and enlivened by all the activity and color of the world outside. The window overlooked a park with a lovely lake.Ducks and swans played on the water while children sailed their model boats. Young lovers walked arm in arm amidst flowers of every color and a fine view of the city skyline could be seen in the distance. As the man by the window described all this in exquisite details, the man on the other side of the room would close his eyes and imagine this picturesque scene. One warm afternoon, the man by the window described a parade passing by. Although the other man could not hear the band -he could see it in his mind's eye as the gentleman by the window portrayed it with descriptive words. Days, weeks and months passed.One morning, the day nurse arrived to bring water for their baths only to find the lifeless body of the man by the window, who had died peacefully in his sleep. She was saddened and called the hospital attendants to take the body away. As soon as it seemed appropriate, the other man asked if he could be moved next to the window.The nurse was happy to make the switch, and after making sure he was comfortable, she left him alone. Slowly, painfully, he propped himself up on one elbow to take his first look at the real world outside. He strained to slowly turn to look out the window besides the bed. It faced a blank wall. The man asked the nurse what could have compelled his deceased roommate who had described such wonderful things outside this window. The nurse responded that the man was blind and could not even see the wall. She said, 'Perhaps he just wanted to encourage you.' Epilogue: There is tremendous happiness in making others happy, despite our own situations.Shared grief is half the sorrow, but happiness when shared, is doubled. If you want to feel rich, just count all the things you have that money can't buy.
 'Today is a gift, that is why it is called The Present .'

Wednesday, 30 April 2014

Winning the Inner Game

Anonymous
 
 The outer game is what we see on the surface. The inner game is infinitely more complex; and here are four ways to help you master it.
One of the most uplifting films in the past six months that I have watched must be Bhaag Milkha Bhaag or ‘Run, Milkha, Run’—a Bollywood biopic that’s regarded as a box-office and critical hit. Director Rakeysh Mehra’s treatment of the life of one of India’s greatest athletes is not novel, but the production quality, pacing and characterizations made this film an outstanding one for me. More pertinently, the crux of the film and on which the narrative lay, was Milkha’s failure in the Rome Olympics, as well as his refusal to run in Pakistan in the Indo-Pak friendship games after that failure. The plot reveals both his phobia of returning to Pakistan, having witnessed the killing of family members in the Partition in 1947, as well as his failure in Rome from a tactical error.

Watching this movie shortly after my ski trip to Japan recently, I could not help explore the importance of winning the inner game; in order to win the outer game. The outer game is what we see on the surface of life and manifested by a variety of means, which include but are not limited to honours, medals, winning races, and other such physical symbols of achievement and success. The inner game is infinitely more complex; and here are just four ways to help you master it.

After skiing to a reasonable standard in 1990 I spent a grand total of three days thereafter, skiing—and those three days were spread across 24 years. So saying I was a bit ‘rusty’ would be an understatement when I went to Japan to have a four-day ski trip. Skiing is a gravity sport which I enjoy but am not very good at. Again, the outer game of skiing looks simple—you strap on some composite material planks on your feet and you control your descent down mountain slopes. On videos and photos, it all looks so easy and elegant. In reality, you experience sudden stops, falls, even what we call ‘wipe-outs’ where you tumble in an eggbeater fashion throwing up a lot of snow and usually losing a ski in the process. Unlike running, it is also counter-intuitive.

After a painful first day of bumps and falls and the regaining of some technique and pride, I hired a ski instructor on the second day for two hours to improve my technique—my first actual formal ski lesson in my life.

Within minutes, he could see what I needed to do: place more weight on my toes and the front of the skis, and, to ski wider turns to create more controllable turns. Within an hour, I was skiing a 100 per cent better. In the same afternoon and on my own, I went and skied technically harder runs, without a single fall.

Here are some thoughts about winning the inner game that may well apply broadly to many readers here:
1) Learn to unlearn, in order to improve—as in skiing, we have to consider unlearning bad habits; made harder if the behaviours seem intuitively comfortable and productive. In the film, and possibly a true recreation of an incident, Milkha had to stop running barefoot if he was to get faster as a sprinter; something the village-raised man found hard to do.

2) It’s never too late to clear the past—I had to learn how to forget how good I used to be, in order to learn how to ski within my present constraints which now include having a disabled right leg. In the film Milkha is shown to be fighting his inner demons from his childhood, and only the complete focus on the Indo-Pak games, and the will to overcome these perceived fears, allowed him to succeed and beat his arch rival.

3) Get help if you need it—Being an experienced expedition mountaineer and skier in the past thus in no way discouraged me from having my first formal lesson in skiing when I needed one. Very much like the people who hire me observe your habits, both the good and unproductive ones. By being open to coaching, we can confront and overcome many of our inner game demons. Coaching by far, and as proven by several studies beginning with the Manchester Inc. in 2001 shows a 600 per cent return-on-investment on coaching. This is supported by findings at Xerox that suggest that without effective coaching, less than two per cent of what is learned is actively transferred to the workplace.

4) Learn to fall—Unless you are willing to fail and learn how do something better the next time, you’re not ready to be as successful as you deserve to be. In skiing, falling means you’re willing to push the envelope of your skills, make mistakes, and with focus, return to the mountains and succeed again. Learning to fall also means, you’ve prepared a way, a technique, in advance of a fall, so that each fall will not be fatal or very harmful. Once again, it’s winning the inner game that wins you the outer game.
Coaching

Monday, 21 April 2014

20 Ways to Get Mentally Tough in Life.!!!!

1. When you face a setback, think of it as a defining moment that will lead to a future accomplishment.
2. When you encounter adversity, remember, the best don’t just face adversity; they embrace it, knowing it’s not a dead end but a detour to something greater and better.
3. When you face negative people, know that the key to life is to stay positive in the face of negativity, not in the absence of it. After all, everyone will have to overcome negativity to define themselves and create their success.
4. When you face the naysayer’s, remember the people who believed in you and spoke positive words to you.
5. When you face critics, remember to tune them out and focus only on being the best you can be.
6. When you wake up in the morning, take a morning walk of gratitude and prayer. It will create a fertile mind ready for success.
7. When you fear, trust. Let your faith be greater than your doubt.
8. When you fail, find the lesson in it, and then recall a time when you have succeeded.
9. When you head into battle, visualize success.
10. When you are thinking about the past or worrying about the future, instead focus your energy on the present moment. The now is where your power is the greatest.
11. When you want to complain, instead identify a solution.
12. When your own self-doubt crowds your mind, weed it and replace it with positive thoughts and positive self-talk.
13. When you feel distracted, focus on your breathing, observe your surroundings, clear your mind, and get into The Zone. The Zone is not a random event. It can be created.
14. When you feel all is impossible, know that with God all things are possible.
15. When you feel alone, think of all the people who have helped you along the way and who love and support you now.
16. When you feel lost, pray for guidance.
17. When you are tired and drained, remember to never, never, never give up. Finish Strong in everything you do.
18. When you feel like you can’t do it, know that you can do all things through God who gives you strength.
19. When you feel like your situation is beyond your control, pray and surrender. Focus on what you can control and let go of what you can’t.
20. When you’re in a high-pressure situation and the game is on the line, and everyone is watching you, remember to smile, have fun, and enjoy it. Life is short; you only live once. You have nothing to lose. Seize the moment.

Friday, 4 April 2014

Mahendra Singh Dhoni- An Inspiration On and Off the Field...!!!

10 Lessons from Dhoni’s Leadership

Dhoni gives the following Leadership tips for every aspiring Leader –

  1. One should be a performer and demonstrate the same to our team. Performance is itself the most effective communication.
  2. Leader has to be humble in a way and consider himself part and parcel of the team and not above the team.
  3. Give genuine respect and trust to the team members.
  4. Allow them to experiment and take risk.
  5. In case of failure, encourage him / her to introspect and do it next time with more vigor and better planning.
  6. Make everyone in the team feel that, even though we are leaders, we are just one among them.
  7. We should also believe in the ones who failed in the Team. At crucial times a team member who was not able to deliver might do miracles.
  8. As a leader, be calm in extreme situations and lead the team from front.
  9. Share the credit of success with your team members and praise them in public.
  10. Above all believe in every member in the team.
Listed below are a few more instances of his leadership style – 

When Ganguly was playing his last match, as a gesture of respect, Dhoni asked Ganguly to take charge of the team when the ninth Aussie wicket fell. Whenever he has an opportunity, he showers his players with praises.

If you notice, instead of pressing teammates to win, Dhoni tells them to just enjoy the game. Also, he has mentioned at several forums that he believes to live in the present and not worry about future or past. Dhoni’s leadership style represents teamwork, empowerment and confidence.

Dhoni utilizes every team member at his disposal and brings out the best performance whether he is a senior or junior player. He provides opportunity for every team member to prove themselves and contribute to the best of their abilities.

Remember, he gave the last over to Joginder Sharma who doesn’t have much of a track record., By putting such a person in front of a challenging task, it tells the person that the leader has confidence in his abilities and will be fired up to put in 120 per cent. This happened with Joginder Sharma in two critical matches, where he was hit all around the ground and still given the last over. He delivered on both instances!

Another learning from Dhoni is about, Optimal utilization of resources, which is vital for any business. Instead of giving excuses for lack of best resources, it is better to perform in whatever resources a leader has to his disposal.

When team members see their leader calm in extreme situations, they will not be rattled. It will enable them to focus on their work and do what is expected of them. Dhoni is always calm – whether the bowler started off the last over in the finals with a wide ball or the batsman played a series of dot balls in a slog over.

Dhoni’s Inspiring Quotes –

  • I think what’s very important for me is man management. Everyone is very different, with different temperaments. Sachin is as important to me as everyone else in the team. Everyone has a role to play. Man management is the most important factor, and along with this, the team spirit. However, what matters in the end, is the unity in diversity of thinking, which is needed for the entire team to succeed on the field as one.

  • “I never predict what will happen in cricket. We believe in each other and we believe in the process. We will take each game in the right frame of mind.”

  • “We are not thinking about what may happen if we achieve or what may happen if we don’t succeed because those two things are beyond our control. So rather than thinking about something that’s too much ahead of us it is very important to take every game in the right frame of mind and that is what will be our process throughout the tournament.”

  • “We didn’t rely on one specific individual, everybody contributed. Each and every batsman scored at some point in the series and the same applies to the bowlers also.”

In a nutshell Dhoni’s story is all about an ordinary man doing extraordinary things and a role model for every aspiring leader. Each one of us could use this model, pattern and design to create our leadership journey.

 

Thursday, 27 March 2014

The Art of Failure

MALCOLM GLADWELL

Why some people choke and others panic.

There was a moment, in the third and deciding set of the 1993 Wimbledon final, when Jana Novotna seemed invincible. She was leading 4-1 and serving at 40-30, meaning that she was one point from winning the game, and just five points from the most coveted championship in tennis. She had just hit a backhand to her opponent, Steffi Graf, that skimmed the net and landed so abruptly on the far side of the court that Graf could only watch, in flat- footed frustration. The stands at Center Court were packed. The Duke and Duchess of Kent were in their customary place in the royal box. Novotna was in white, poised and confident, her blond hair held back with a headband–and then something happened. She served the ball straight into the net. She stopped and steadied herself for the second serve–the toss, the arch of the back–but this time it was worse. Her swing seemed halfhearted, all arm and no legs and torso. Double fault. On the next point, she was slow to react to a high shot by Graf, and badly missed on a forehand volley. At game point, she hit an overhead straight into the net. Instead of 5-1, it was now 4-2. Graf to serve: an easy victory, 4-3. Novotna to serve. She wasn’t tossing the ball high enough. Her head was down. Her movements had slowed markedly. She double-faulted once, twice, three times. Pulled wide by a Graf forehand, Novotna inexplicably hit a low, flat shot directly at Graf, instead of a high crosscourt forehand that would have given her time to get back into position: 4-4. Did she suddenly realize how terrifyingly close she was to victory? Did she remember that she had never won a major tournament before? Did she look across the net and see Steffi Graf–Steffi Graf!–the greatest player of her generation?

On the baseline, awaiting Graf’s serve, Novotna was now visibly agitated, rocking back and forth, jumping up and down. She talked to herself under her breath. Her eyes darted around the court. Graf took the game at love; Novotna, moving as if in slow motion, did not win a single point: 5-4, Graf. On the sidelines, Novotna wiped her racquet and her face with a towel, and then each finger individually. It was her turn to serve. She missed a routine volley wide, shook her head, talked to herself. She missed her first serve, made the second, then, in the resulting rally, mis-hit a backhand so badly that it sailed off her racquet as if launched into flight. Novotna was unrecognizable, not an élite tennis player but a beginner again. She was crumbling under pressure, but exactly why was as baffling to her as it was to all those looking on. Isn’t pressure supposed to bring out the best in us? We try harder. We concentrate harder. We get a boost of adrenaline. We care more about how well we perform. So what was happening to her?

At championship point, Novotna hit a low, cautious, and shallow lob to Graf. Graf answered with an unreturnable overhead smash, and, mercifully, it was over. Stunned, Novotna moved to the net. Graf kissed her twice. At the awards ceremony, the Duchess of Kent handed Novotna the runner-up’s trophy, a small silver plate, and whispered something in her ear, and what Novotna had done finally caught up with her. There she was, sweaty and exhausted, looming over the delicate white-haired Duchess in her pearl necklace. The Duchess reached up and pulled her head down onto her shoulder, and Novotna started to sob.

Human beings sometimes falter under pressure. Pilots crash and divers drown. Under the glare of competition, basketball players cannot find the basket and golfers cannot find the pin. When that happens, we say variously that people have “panicked” or, to use the sports colloquialism, “choked.” But what do those words mean? Both are pejoratives. To choke or panic is considered to be as bad as to quit. But are all forms of failure equal? And what do the forms in which we fail say about who we are and how we think?We live in an age obsessed with success, with documenting the myriad ways by which talented people overcome challenges and obstacles. There is as much to be learned, though, from documenting the myriad ways in which talented people sometimes fail.

“Choking” sounds like a vague and all-encompassing term, yet it describes a very specific kind of failure. For example, psychologists often use a primitive video game to test motor skills. They’ll sit you in front of a computer with a screen that shows four boxes in a row, and a keyboard that has four corresponding buttons in a row. One at a time, x’s start to appear in the boxes on the screen, and you are told that every time this happens you are to push the key corresponding to the box. According to Daniel Willingham, a psychologist at the University of Virginia, if you’re told ahead of time about the pattern in which those x’s will appear, your reaction time in hitting the right key will improve dramatically. You’ll play the game very carefully for a few rounds, until you’ve learned the sequence, and then you’ll get faster and faster. Willingham calls this “explicit learning.” But suppose you’re not told that the x’s appear in a regular sequence, and even after playing the game for a while you’re not aware that there is a pattern. You’ll still get faster: you’ll learn the sequence unconsciously. Willingham calls that “implicit learning”–learning that takes place outside of awareness. These two learning systems are quite separate, based in different parts of the brain. Willingham says that when you are first taught something–say, how to hit a backhand or an overhead forehand–you think it through in a very deliberate, mechanical manner. But as you get better the implicit system takes over: you start to hit a backhand fluidly, without thinking. The basal ganglia, where implicit learning partially resides, are concerned with force and timing, and when that system kicks in you begin to develop touch and accuracy, the ability to hit a drop shot or place a serve at a hundred miles per hour. “This is something that is going to happen gradually,” Willingham says. “You hit several thousand forehands, after a while you may still be attending to it. But not very much. In the end, you don’t really notice what your hand is doing at all.”

Under conditions of stress, however, the explicit system sometimes takes over. That’s what it means to choke. When Jana Novotna faltered at Wimbledon, it was because she began thinking about her shots again. She lost her fluidity, her touch. She double-faulted on her serves and mis-hit her overheads, the shots that demand the greatest sensitivity in force and timing. She seemed like a different person–playing with the slow, cautious deliberation of a beginner–because, in a sense, she was a beginner again: she was relying on a learning system that she hadn’t used to hit serves and overhead forehands and volleys since she was first taught tennis, as a child. The same thing has happened to Chuck Knoblauch, the New York Yankees’ second baseman, who inexplicably has had trouble throwing the ball to first base. Under the stress of playing in front of forty thousand fans at Yankee Stadium, Knoblauch finds himself reverting to explicit mode, throwing like a Little Leaguer again.

Panic is something else altogether. Consider the following account of a scuba-diving accident, recounted to me by Ephimia Morphew, a human-factors specialist at nasa: “It was an open-water certification dive, Monterey Bay, California, about ten years ago. I was nineteen. I’d been diving for two weeks. This was my first time in the open ocean without the instructor. Just my buddy and I. We had to go about forty feet down, to the bottom of the ocean, and do an exercise where we took our regulators out of our mouth, picked up a spare one that we had on our vest, and practiced breathing out of the spare. My buddy did hers. Then it was my turn. I removed my regulator. I lifted up my secondary regulator. I put it in my mouth, exhaled, to clear the lines, and then I inhaled, and, to my surprise, it was water. I inhaled water. Then the hose that connected that mouthpiece to my tank, my air source, came unlatched and air from the hose came exploding into my face.

“Right away, my hand reached out for my partner’s air supply, as if I was going to rip it out. It was without thought. It was a physiological response. My eyes are seeing my hand do something irresponsible. I’m fighting with myself. Don’t do it. Then I searched my mind for what I could do. And nothing came to mind. All I could remember was one thing: If you can’t take care of yourself, let your buddy take care of you. I let my hand fall back to my side, and I just stood there.”
This is a textbook example of panic. In that moment, Morphew stopped thinking. She forgot that she had another source of air, one that worked perfectly well and that, moments before, she had taken out of her mouth. She forgot that her partner had a working air supply as well, which could easily be shared, and she forgot that grabbing her partner’s regulator would imperil both of them. All she had was her most basic instinct: get air. Stress wipes out short-term memory. People with lots of experience tend not to panic, because when the stress suppresses their short- term memory they still have some residue of experience to draw on. But what did a novice like Morphew have? I searched my mind for what I could do. And nothing came to mind.

Panic also causes what psychologists call perceptual narrowing. In one study, from the early seventies, a group of subjects were asked to perform a visual acuity task while undergoing what they thought was a sixty-foot dive in a pressure chamber. At the same time, they were asked to push a button whenever they saw a small light flash on and off in their peripheral vision. The subjects in the pressure chamber had much higher heart rates than the control group, indicating that they were under stress. That stress didn’t affect their accuracy at the visual-acuity task, but they were only half as good as the control group at picking up the peripheral light. “You tend to focus or obsess on one thing,” Morphew says. “There’s a famous airplane example, where the landing light went off, and the pilots had no way of knowing if the landing gear was down. The pilots were so focussed on that light that no one noticed the autopilot had been disengaged, and they crashed the plane.” Morphew reached for her buddy’s air supply because it was the only air supply she could see.
Panic, in this sense, is the opposite of choking. Choking is about thinking too much. Panic is about thinking too little. Choking is about loss of instinct. Panic is reversion to instinct. They may look the same, but they are worlds apart.

Why does this distinction matter? In some instances, it doesn’t much. If you lose a close tennis match, it’s of little moment whether you choked or panicked; either way, you lost. But there are clearly cases when how failure happens is central to understanding why failure happens.
Take the plane crash in which John F. Kennedy, Jr., was killed last summer. The details of the flight are well known. On a Friday evening last July, Kennedy took off with his wife and sister-in-law for Martha’s Vineyard. The night was hazy, and Kennedy flew along the Connecticut coastline, using the trail of lights below him as a guide. At Westerly, Rhode Island, he left the shoreline, heading straight out over Rhode Island Sound, and at that point, apparently disoriented by the darkness and haze, he began a series of curious maneuvers: He banked his plane to the right, farther out into the ocean, and then to the left. He climbed and descended. He sped up and slowed down. Just a few miles from his destination, Kennedy lost control of the plane, and it crashed into the ocean.

Kennedy’s mistake, in technical terms, was that he failed to keep his wings level. That was critical, because when a plane banks to one side it begins to turn and its wings lose some of their vertical lift. Left unchecked, this process accelerates. The angle of the bank increases, the turn gets sharper and sharper, and the plane starts to dive toward the ground in an ever-narrowing corkscrew. Pilots call this the graveyard spiral. And why didn’t Kennedy stop the dive? Because, in times of low visibility and high stress, keeping your wings level–indeed, even knowing whether you are in a graveyard spiral–turns out to be surprisingly difficult. Kennedy failed under pressure.

Had Kennedy been flying during the day or with a clear moon, he would have been fine. If you are the pilot, looking straight ahead from the cockpit, the angle of your wings will be obvious from the straight line of the horizon in front of you. But when it’s dark outside the horizon disappears. There is no external measure of the plane’s bank. On the ground, we know whether we are level even when it’s dark, because of the motion-sensing mechanisms in the inner ear. In a spiral dive, though, the effect of the plane’s G-force on the inner ear means that the pilot feels perfectly level even if his plane is not. Similarly, when you are in a jetliner that is banking at thirty degrees after takeoff, the book on your neighbor’s lap does not slide into your lap, nor will a pen on the floor roll toward the “down” side of the plane. The physics of flying is such that an airplane in the midst of a turn always feels perfectly level to someone inside the cabin.

This is a difficult notion, and to understand it I went flying with William Langewiesche, the author of a superb book on flying, “Inside the Sky.” We met at San Jose Airport, in the jet center where the Silicon Valley billionaires keep their private planes. Langewiesche is a rugged man in his forties, deeply tanned, and handsome in the way that pilots (at least since the movie “The Right Stuff”) are supposed to be. We took off at dusk, heading out toward Monterey Bay, until we had left the lights of the coast behind and night had erased the horizon. Langewiesche let the plane bank gently to the left. He took his hands off the stick. The sky told me nothing now, so I concentrated on the instruments. The nose of the plane was dropping. The gyroscope told me that we were banking, first fifteen, then thirty, then forty-five degrees. “We’re in a spiral dive,” Langewiesche said calmly. Our airspeed was steadily accelerating, from a hundred and eighty to a hundred and ninety to two hundred knots. The needle on the altimeter was moving down. The plane was dropping like a stone, at three thousand feet per minute. I could hear, faintly, a slight increase in the hum of the engine, and the wind noise as we picked up speed. But if Langewiesche and I had been talking I would have caught none of that. Had the cabin been unpressurized, my ears might have popped, particularly as we went into the steep part of the dive. But beyond that? Nothing at all. In a spiral dive, the G-load–the force of inertia–is normal. As Langewiesche puts it, the plane likes to spiral-dive. The total time elapsed since we started diving was no more than six or seven seconds. Suddenly, Langewiesche straightened the wings and pulled back on the stick to get the nose of the plane up, breaking out of the dive. Only now did I feel the full force of the G-load, pushing me back in my seat. “You feel no G-load in a bank,” Langewiesche said. “There’s nothing more confusing for the uninitiated.”

I asked Langewiesche how much longer we could have fallen. “Within five seconds, we would have exceeded the limits of the airplane,” he replied, by which he meant that the force of trying to pull out of the dive would have broken the plane into pieces. I looked away from the instruments and asked Langewiesche to spiral-dive again, this time without telling me. I sat and waited. I was about to tell Langewiesche that he could start diving anytime, when, suddenly, I was thrown back in my chair. “We just lost a thousand feet,” he said.

This inability to sense, experientially, what your plane is doing is what makes night flying so stressful. And this was the stress that Kennedy must have felt when he turned out across the water at Westerly, leaving the guiding lights of the Connecticut coastline behind him. A pilot who flew into Nantucket that night told the National Transportation Safety Board that when he descended over Martha’s Vineyard he looked down and there was “nothing to see. There was no horizon and no light…. I thought the island might [have] suffered a power failure.” Kennedy was now blind, in every sense, and he must have known the danger he was in. He had very little experience in flying strictly by instruments. Most of the time when he had flown up to the Vineyard the horizon or lights had still been visible. That strange, final sequence of maneuvers was Kennedy’s frantic search for a clearing in the haze. He was trying to pick up the lights of Martha’s Vineyard, to restore the lost horizon. Between the lines of the National Transportation Safety Board’s report on the crash, you can almost feel his desperation:
About 2138 the target began a right turn in a southerly direction. About 30 seconds later, the target stopped its descent at 2200 feet and began a climb that lasted another 30 seconds. During this period of time, the target stopped the turn, and the airspeed decreased to about 153 KIAS. About 2139, the target leveled off at 2500 feet and flew in a southeasterly direction. About 50 seconds later, the target entered a left turn and climbed to 2600 feet. As the target continued in the left turn, it began a descent that reached a rate of about 900 fpm.
But was he choking or panicking? Here the distinction between those two states is critical. Had he choked, he would have reverted to the mode of explicit learning. His movements in the cockpit would have become markedly slower and less fluid. He would have gone back to the mechanical, self-conscious application of the lessons he had first received as a pilot–and that might have been a good thing. Kennedy needed to think, to concentrate on his instruments, to break away from the instinctive flying that served him when he had a visible horizon.
But instead, from all appearances, he panicked. At the moment when he needed to remember the lessons he had been taught about instrument flying, his mind–like Morphew’s when she was underwater–must have gone blank. Instead of reviewing the instruments, he seems to have been focussed on one question: Where are the lights of Martha’s Vineyard? His gyroscope and his other instruments may well have become as invisible as the peripheral lights in the underwater-panic experiments. He had fallen back on his instincts–on the way the plane felt–and in the dark, of course, instinct can tell you nothing. The N.T.S.B. report says that the last time the Piper’s wings were level was seven seconds past 9:40, and the plane hit the water at about 9:41, so the critical period here was less than sixty seconds. At twenty-five seconds past the minute, the plane was tilted at an angle greater than forty-five degrees. Inside the cockpit it would have felt normal. At some point, Kennedy must have heard the rising wind outside, or the roar of the engine as it picked up speed. Again, relying on instinct, he might have pulled back on the stick, trying to raise the nose of the plane. But pulling back on the stick without first levelling the wings only makes the spiral tighter and the problem worse. It’s also possible that Kennedy did nothing at all, and that he was frozen at the controls, still frantically searching for the lights of the Vineyard, when his plane hit the water. Sometimes pilots don’t even try to make it out of a spiral dive. Langewiesche calls that “one G all the way down.”
What happened to Kennedy that night illustrates a second major difference between panicking and choking. Panicking is conventional failure, of the sort we tacitly understand. Kennedy panicked because he didn’t know enough about instrument flying. If he’d had another year in the air, he might not have panicked, and that fits with what we believe–that performance ought to improve with experience, and that pressure is an obstacle that the diligent can overcome. But choking makes little intuitive sense. Novotna’s problem wasn’t lack of diligence; she was as superbly conditioned and schooled as anyone on the tennis tour. And what did experience do for her? In 1995, in the third round of the French Open, Novotna choked even more spectacularly than she had against Graf, losing to Chanda Rubin after surrendering a 5-0 lead in the third set. There seems little doubt that part of the reason for her collapse against Rubin was her collapse against Graf–that the second failure built on the first, making it possible for her to be up 5-0 in the third set and yet entertain the thought I can still lose. If panicking is conventional failure, choking is paradoxical failure.
Claude Steele, a psychologist at Stanford University, and his colleagues have done a number of experiments in recent years looking at how certain groups perform under pressure, and their findings go to the heart of what is so strange about choking. Steele and Joshua Aronson found that when they gave a group of Stanford undergraduates a standardized test and told them that it was a measure of their intellectual ability, the white students did much better than their black counterparts. But when the same test was presented simply as an abstract laboratory tool, with no relevance to ability, the scores of blacks and whites were virtually identical. Steele and Aronson attribute this disparity to what they call “stereotype threat”: when black students are put into a situation where they are directly confronted with a stereotype about their group–in this case, one having to do with intelligence–the resulting pressure causes their performance to suffer.
Steele and others have found stereotype threat at work in any situation where groups are depicted in negative ways. Give a group of qualified women a math test and tell them it will measure their quantitative ability and they’ll do much worse than equally skilled men will; present the same test simply as a research tool and they’ll do just as well as the men. Or consider a handful of experiments conducted by one of Steele’s former graduate students, Julio Garcia, a professor at Tufts University. Garcia gathered together a group of white, athletic students and had a white instructor lead them through a series of physical tests: to jump as high as they could, to do a standing broad jump, and to see how many pushups they could do in twenty seconds. The instructor then asked them to do the tests a second time, and, as you’d expect, Garcia found that the students did a little better on each of the tasks the second time around. Then Garcia ran a second group of students through the tests, this time replacing the instructor between the first and second trials with an African-American. Now the white students ceased to improve on their vertical leaps. He did the experiment again, only this time he replaced the white instructor with a black instructor who was much taller and heavier than the previous black instructor. In this trial, the white students actually jumped less high than they had the first time around. Their performance on the pushups, though, was unchanged in each of the conditions. There is no stereotype, after all, that suggests that whites can’t do as many pushups as blacks. The task that was affected was the vertical leap, because of what our culture says: white men can’t jump.
It doesn’t come as news, of course, that black students aren’t as good at test-taking as white students, or that white students aren’t as good at jumping as black students. The problem is that we’ve always assumed that this kind of failure under pressure is panic. What is it we tell underperforming athletes and students? The same thing we tell novice pilots or scuba divers: to work harder, to buckle down, to take the tests of their ability more seriously. But Steele says that when you look at the way black or female students perform under stereotype threat you don’t see the wild guessing of a panicked test taker. “What you tend to see is carefulness and second-guessing,” he explains. “When you go and interview them, you have the sense that when they are in the stereotype-threat condition they say to themselves, ‘Look, I’m going to be careful here. I’m not going to mess things up.’ Then, after having decided to take that strategy, they calm down and go through the test. But that’s not the way to succeed on a standardized test. The more you do that, the more you will get away from the intuitions that help you, the quick processing. They think they did well, and they are trying to do well. But they are not.” This is choking, not panicking. Garcia’s athletes and Steele’s students are like Novotna, not Kennedy. They failed because they were good at what they did: only those who care about how well they perform ever feel the pressure of stereotype threat. The usual prescription for failure–to work harder and take the test more seriously–would only make their problems worse.
That is a hard lesson to grasp, but harder still is the fact that choking requires us to concern ourselves less with the performer and more with the situation in which the performance occurs. Novotna herself could do nothing to prevent her collapse against Graf. The only thing that could have saved her is if–at that critical moment in the third set–the television cameras had been turned off, the Duke and Duchess had gone home, and the spectators had been told to wait outside. In sports, of course, you can’t do that. Choking is a central part of the drama of athletic competition, because the spectators have to be there–and the ability to overcome the pressure of the spectators is part of what it means to be a champion. But the same ruthless inflexibility need not govern the rest of our lives. We have to learn that sometimes a poor performance reflects not the innate ability of the performer but the complexion of the audience; and that sometimes a poor test score is the sign not of a poor student but of a good one.
Through the first three rounds of the 1996 Masters golf tournament, Greg Norman held a seemingly insurmountable lead over his nearest rival, the Englishman Nick Faldo. He was the best player in the world. His nickname was the Shark. He didn’t saunter down the fairways; he stalked the course, blond and broad-shouldered, his caddy behind him, struggling to keep up. But then came the ninth hole on the tournament’s final day. Norman was paired with Faldo, and the two hit their first shots well. They were now facing the green. In front of the pin, there was a steep slope, so that any ball hit short would come rolling back down the hill into oblivion. Faldo shot first, and the ball landed safely long, well past the cup.
Norman was next. He stood over the ball. “The one thing you guard against here is short,” the announcer said, stating the obvious. Norman swung and then froze, his club in midair, following the ball in flight. It was short. Norman watched, stone-faced, as the ball rolled thirty yards back down the hill, and with that error something inside of him broke.
At the tenth hole, he hooked the ball to the left, hit his third shot well past the cup, and missed a makable putt. At eleven, Norman had a three-and-a-half-foot putt for par–the kind he had been making all week. He shook out his hands and legs before grasping the club, trying to relax. He missed: his third straight bogey. At twelve, Norman hit the ball straight into the water. At thirteen, he hit it into a patch of pine needles. At sixteen, his movements were so mechanical and out of synch that, when he swung, his hips spun out ahead of his body and the ball sailed into another pond. At that, he took his club and made a frustrated scythelike motion through the grass, because what had been obvious for twenty minutes was now official: he had fumbled away the chance of a lifetime.
Faldo had begun the day six strokes behind Norman. By the time the two started their slow walk to the eighteenth hole, through the throng of spectators, Faldo had a four- stroke lead. But he took those final steps quietly, giving only the smallest of nods, keeping his head low. He understood what had happened on the greens and fairways that day. And he was bound by the particular etiquette of choking, the understanding that what he had earned was something less than a victory and what Norman had suffered was something less than a defeat.
When it was all over, Faldo wrapped his arms around Norman. “I don’t know what to say–I just want to give you a hug,” he whispered, and then he said the only thing you can say to a choker: “I feel horrible about what happened. I’m so sorry.” With that, the two men began to cry.